Privacy Policy

1. Introduction

We respect your privacy. This Privacy Policy describes the categories of personal information we may collect, how we use and share it, and the choices you have. If you use our services on behalf of a company, that company’s agreement with us may also apply.

We may update this policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide a notice on our website or by email.

2. Who we are

Earlizea AI provides done-for-you AI UGC-style video and image ad creatives for Meta, TikTok, Instagram, and related channels. For the purposes of this policy, the data controller is Earlizea AI (operating as “Earlizea AI” at earlizea.ai).

3. Information we collect

Depending on how you interact with us, we may collect the following categories of information:

3.1 Information you provide directly

• Contact and lead details: name, email address, company or brand name, role, message content, and any information you include in forms or emails.
• Booking and calls: if you schedule a call through a third-party scheduler (for example Calendly or Cal.com), we receive the details you submit there according to that provider’s terms and your settings.
• Service and project briefs: product details, brand guidelines, assets, URLs, ad account context, or other materials you share so we can produce creatives.

3.2 Information collected automatically

• Device and usage data: such as IP address, browser type, approximate location derived from IP, pages viewed, referring/exit pages, and timestamps.
• Cookies and similar technologies: as described in Section 7.

3.3 Information from third parties

We may receive limited information from analytics providers, advertising or social platforms, payment processors (if applicable), or other tools we use to run our business. We use this only as described in this policy or as disclosed at collection.

4. How we use your information

We use personal information to:

• Respond to inquiries, schedule calls, and onboard clients.
• Deliver, revise, and support our creative services.
• Send service-related messages (for example confirmations, deliverables, or account notices).
• Operate, secure, and improve our website and internal processes.
• Understand how visitors use our site (analytics), in aggregated or anonymized form where possible.
• Comply with law, enforce our terms, and protect rights, safety, and security.
• Send marketing communications where permitted and with appropriate consent or opt-out, as described below.

We do not sell your personal information as that term is commonly defined under U.S. state privacy laws. We do not use your personal information for automated decision-making that produces legal or similarly significant effects.

5. Legal bases (EEA, UK, and similar regions)

If you are in the European Economic Area, Switzerland, or the United Kingdom, we rely on one or more of the following legal bases:

• Contract: to perform our agreement with you or your organization.
• Legitimate interests: to run our site, secure our services, and communicate with prospects and clients, balanced against your rights.
• Consent: where required for cookies, marketing, or other processing that is not strictly necessary.
• Legal obligation: where we must comply with applicable law.

6. How we share information

We may share personal information with:

• Service providers who assist us (for example hosting, email delivery, analytics, scheduling, CRM, or payment processing), subject to confidentiality and data-processing terms.
• Professional advisors such as lawyers or accountants, when necessary.
• Authorities when required by law or to protect rights and safety.
• Business transfers in connection with a merger, acquisition, or sale of assets, with notice as required by law.

We require processors to use your information only for the purposes we specify and to implement appropriate safeguards.

7. Cookies and similar technologies

We and our partners may use cookies, pixels, and local storage to remember preferences, measure traffic, and improve the site. You can control cookies through your browser settings. Where required, we will ask for consent before using non-essential cookies.

8. Retention

We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law. For example, we may retain client project materials and correspondence for the duration of the relationship and a reasonable period afterward for disputes, accounting, or legal compliance.

9. Security

We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the Internet is 100% secure; we encourage you to use strong passwords and protect your accounts.

10. International transfers

We may process and store information in countries other than where you live. When we transfer personal data from the EEA, UK, or Switzerland to other countries, we use appropriate safeguards (such as Standard Contractual Clauses) where required.

11. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You may also withdraw consent where processing is based on consent, without affecting prior processing.

To exercise these rights, contact us at contact@earlizea.com . We may need to verify your identity before responding. You may also lodge a complaint with your local data protection authority.

12. U.S. state privacy

Residents of certain U.S. states may have additional rights under applicable laws (e.g. to know or delete personal information, or to opt out of certain sharing for targeted advertising). To submit a request, email contact@earlizea.com . We will not discriminate against you for exercising privacy rights.

13. Children

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

14. Third-party links

Our website may link to third-party sites or embed tools (such as scheduling widgets). We are not responsible for their privacy practices; please read their policies.

15. Contact us

For questions about this Privacy Policy or our data practices, email us at contact@earlizea.com .